{"id":3275,"date":"2022-11-10T16:00:29","date_gmt":"2022-11-10T22:00:29","guid":{"rendered":"https:\/\/www.fedecaces.com\/site\/?page_id=3275"},"modified":"2025-08-12T09:06:50","modified_gmt":"2025-08-12T15:06:50","slug":"quejas-y-reclamos-2","status":"publish","type":"page","link":"https:\/\/www.fedecaces.com\/site\/quejas-y-reclamos-2\/","title":{"rendered":"Quejas y reclamos"},"content":{"rendered":"[et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbLanding Hero\u00bb _builder_version=\u00bb4.17.4&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#006055&#8243; use_background_color_gradient=\u00bbon\u00bb background_color_gradient_stops=\u00bb#006055 0%|#29c0ac 100%|#ffffff 100%\u00bb background_enable_image=\u00bboff\u00bb background_blend=\u00bboverlay\u00bb custom_padding=\u00bb20px|0px|20px|0px||\u00bb animation_style=\u00bbslide\u00bb animation_direction=\u00bbtop\u00bb animation_intensity_slide=\u00bb2%\u00bb hover_enabled=\u00bb0&#8243; locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;][et_pb_row _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb min_height=\u00bb168.1px\u00bb custom_margin=\u00bb|||\u00bb custom_padding=\u00bb||30px|||\u00bb custom_width_px=\u00bb1280px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb header_font=\u00bb|on|||\u00bb header_font_size=\u00bb42px\u00bb header_line_height=\u00bb1.3em\u00bb background_layout=\u00bbdark\u00bb custom_padding=\u00bb||0px|||\u00bb hover_enabled=\u00bb0&#8243; header_font_size_last_edited=\u00bboff|desktop\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]\n<h1 style=\"text-align: center;\"><span style=\"color: #f2cb0c;\">ATENCI\u00d3N DE QUEJAS Y RECLAMOS DEL SERVICIO DE REMESAS FAMILIARES<\/span><\/h1>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbFooter\u00bb _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#f7f8fc\u00bb custom_padding=\u00bb25px|0px|25px|0px||\u00bb animation_style=\u00bbzoom\u00bb animation_direction=\u00bbbottom\u00bb animation_intensity_zoom=\u00bb6%\u00bb animation_starting_opacity=\u00bb100%\u00bb saved_tabs=\u00bball\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_padding=\u00bb0px|0px|4px|0px||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb url=\u00bb#\u00bb image_icon_background_color=\u00bb#006055&#8243; image=\u00bbhttps:\/\/www.fedecaces.com\/site\/wp-content\/uploads\/2022\/07\/coding-icon_4-e1668182976572.jpg\u00bb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb64px\u00bb content_max_width=\u00bb1100px\u00bb _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb header_font=\u00bb|on|||\u00bb header_text_color=\u00bb#f2c900&#8243; header_line_height=\u00bb1.5em\u00bb body_text_color=\u00bb#8585bd\u00bb body_line_height=\u00bb1.9em\u00bb background_color=\u00bb#ffffff\u00bb custom_margin=\u00bb-59px|||||\u00bb custom_padding=\u00bb19px|13px|19px|40px||\u00bb animation_style=\u00bbzoom\u00bb animation_direction=\u00bbbottom\u00bb animation_intensity_zoom=\u00bb20%\u00bb animation_starting_opacity=\u00bb100%\u00bb box_shadow_style=\u00bbpreset2&#8243; box_shadow_horizontal=\u00bb0px\u00bb box_shadow_vertical=\u00bb0px\u00bb box_shadow_blur=\u00bb60px\u00bb box_shadow_color=\u00bbrgba(71,74,182,0.12)\u00bb image_max_width=\u00bb64px\u00bb locked=\u00bboff\u00bb inline_fonts=\u00bbABeeZee\u00bb global_colors_info=\u00bb{}\u00bb]\n<h4 class=\"et_pb_module_header et-fb-editable-element et-fb-editable-element__editing\" data-shortcode-id=\"1.0.0.0-1668183493276\" data-quickaccess-id=\"header\" contenteditable=\"true\" style=\"text-align: left;\"><span style=\"color: #f2d331; font-size: x-large;\">SER DUE\u00d1O ES LO TUYO, NUESTRO COMPROMISO ES AYUDARTE<\/span><\/h4>\n<p style=\"text-align: justify;\"><span style=\"color: #006055; font-family: inherit; font-weight: normal; font-size: x-large;\">Estamos comprometidos en brindarte una soluci\u00f3n, en esta secci\u00f3n puedes realizar tu queja o reclamo, nuestro equipo est\u00e1 listo para solventar cualquier inconveniente.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: inherit; font-weight: normal; font-size: x-large;\"><span style=\"color: #006055;\"><strong>Horarios de atenci\u00f3n: <\/strong><\/span><span style=\"color: #006055;\">Lunes a viernes de 8:00 a.m. a 5:00 p.m. y s\u00e1bados de 8:00 a.m. a 12:00 m.d. a excepci\u00f3n de d\u00edas festivos.\u00a0<\/span><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"color: #006055;\"><\/span><\/p>\n<p><span style=\"color: #006055;\"><\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; 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icon_color=\u00bb#F2D331&#8243; icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb header_font=\u00bb|on|||\u00bb header_text_color=\u00bb#2e2545&#8243; header_line_height=\u00bb1.5em\u00bb body_text_color=\u00bb#8585bd\u00bb body_line_height=\u00bb1.9em\u00bb custom_margin=\u00bb||0px|\u00bb custom_padding=\u00bb20px||20px|\u00bb animation_style=\u00bbzoom\u00bb animation_direction=\u00bbleft\u00bb animation_intensity_zoom=\u00bb10%\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]\n<p>Puedes completar el formulario de reclamos que encontrar\u00e1s a continuaci\u00f3n o si lo prefieres puedes llamarnos al +503 2555-3540<\/p>\n[\/et_pb_blurb][et_pb_blurb title=\u00bbCom\u00e9ntanos tu caso \u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xf075;||fa||900&#8243; icon_color=\u00bb#F2D331&#8243; icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb header_font=\u00bb|on|||\u00bb header_text_color=\u00bb#2e2545&#8243; 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Por favor brindenos el mayor detalle posible de su caso.<\/p>\n[\/et_pb_blurb][et_pb_blurb title=\u00bbAsignaci\u00f3n de ticket\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xf3ff;||fa||900&#8243; icon_color=\u00bb#F2D331&#8243; icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.17.4&#8243; _module_preset=\u00bbdefault\u00bb header_font=\u00bb|on|||\u00bb header_text_color=\u00bb#2e2545&#8243; header_line_height=\u00bb1.5em\u00bb body_text_color=\u00bb#8585bd\u00bb body_line_height=\u00bb1.9em\u00bb custom_margin=\u00bb||0px|\u00bb custom_padding=\u00bb20px||20px|\u00bb animation_style=\u00bbzoom\u00bb animation_direction=\u00bbleft\u00bb animation_intensity_zoom=\u00bb10%\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]\n<p>Se le brindar\u00e1 un n\u00famero de caso o ticket para que usted pueda dar seguimiento a su queja o reclamo<\/p>\n[\/et_pb_blurb][et_pb_blurb title=\u00bbResoluci\u00f3n\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xf0eb;||fa||900&#8243; icon_color=\u00bb#F2D331&#8243; icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.17.4&#8243; _module_preset=\u00bbdefault\u00bb header_font=\u00bb|on|||\u00bb header_text_color=\u00bb#2e2545&#8243; header_line_height=\u00bb1.5em\u00bb body_text_color=\u00bb#8585bd\u00bb body_line_height=\u00bb1.9em\u00bb custom_margin=\u00bb||0px|\u00bb custom_padding=\u00bb0px||20px|||\u00bb animation_style=\u00bbzoom\u00bb animation_direction=\u00bbleft\u00bb animation_intensity_zoom=\u00bb10%\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]\n<p>Un t\u00e9cnico le llamar\u00e1 al numero telef\u00f3nico de contacto proporcionado para brindar la soluci\u00f3n de su queja o reclamo<\/p>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#006055&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2&#8243; make_equal=\u00bbon\u00bb _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#FFFFFF\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbFormulario en L\u00ednea\u00bb image=\u00bbhttps:\/\/www.fedecaces.com\/site\/wp-content\/uploads\/2022\/11\/Online.jpg\u00bb _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb text_orientation=\u00bbcenter\u00bb custom_padding=\u00bb40px||||false|false\u00bb global_colors_info=\u00bb{}\u00bb]\n<p>Completa en l\u00ednea nuestro formulario de reclamos. Haz clic en el siguiente bot\u00f3n e ingresa la informaci\u00f3n solicitada. Al finalizar, se presentar\u00e1 en pantalla un c\u00f3digo para dar seguimiento a tu caso o recibir\u00e1 un correo en la cuenta de email que ingreses en el formulario.<\/p>\n[\/et_pb_blurb][et_pb_button button_url=\u00bb#formularioreclamossec\u00bb button_text=\u00bbABRIR FORMULARIO\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb custom_button=\u00bbon\u00bb button_text_size=\u00bb16px\u00bb button_text_color=\u00bb#006055&#8243; button_bg_color=\u00bb#F2D331&#8243; button_border_width=\u00bb10px\u00bb button_border_color=\u00bb#F2D331&#8243; button_border_radius=\u00bb100px\u00bb button_letter_spacing=\u00bb1px\u00bb button_font=\u00bb|on||on|\u00bb button_icon=\u00bb&#x45;||divi||400&#8243; button_on_hover=\u00bboff\u00bb custom_margin=\u00bb20px||28px|||\u00bb custom_padding=\u00bb||13px|||\u00bb animation_style=\u00bbzoom\u00bb animation_delay=\u00bb100ms\u00bb animation_intensity_zoom=\u00bb10%\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_vertical=\u00bb10px\u00bb box_shadow_blur=\u00bb50px\u00bb box_shadow_spread=\u00bb5px\u00bb box_shadow_color=\u00bbrgba(0,188,160,0.6)\u00bb button_letter_spacing_hover=\u00bb2px\u00bb saved_tabs=\u00bball\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_text_size__hover=\u00bbnull\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover=\u00bbnull\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover=\u00bbnull\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_text_color__hover=\u00bbnull\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover=\u00bbnull\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover=\u00bbnull\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_border_width__hover=\u00bbnull\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover=\u00bbnull\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover=\u00bbnull\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_border_color__hover=\u00bbnull\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover=\u00bbnull\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover=\u00bbnull\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_border_radius__hover=\u00bbnull\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover=\u00bbnull\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover=\u00bbnull\u00bb button_letter_spacing__hover_enabled=\u00bbon\u00bb button_letter_spacing__hover=\u00bb2px\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover=\u00bbnull\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover=\u00bbnull\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_bg_color__hover=\u00bbnull\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover=\u00bbnull\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover=\u00bbnull\u00bb][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#FFFFFF\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbLl\u00e1manos\u00bb image=\u00bbhttps:\/\/www.fedecaces.com\/site\/wp-content\/uploads\/2022\/11\/Call.jpg\u00bb _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb text_orientation=\u00bbcenter\u00bb custom_padding=\u00bb40px||||false|false\u00bb global_colors_info=\u00bb{}\u00bb]\n<p align=\"center\" style=\"text-align: center; vertical-align: baseline;\"><span style=\"color: #000000;\"><span lang=\"ES-SV\" style=\"font-family: 'Segoe UI', sans-serif;\">Ll\u00e1manos al +503 <\/span><span lang=\"ES-SV\" style=\"font-family: 'Segoe UI', sans-serif;\">2555-3540 <\/span><span lang=\"ES-SV\" style=\"font-family: 'Segoe UI', sans-serif;\">en donde uno de nuestros ejecutivos te atender\u00e1 y guiar\u00e1 para completar tu reclamo. Una vez finalizado el proceso, <\/span><\/span><span lang=\"ES-SV\" style=\"font-family: 'Segoe UI',sans-serif; color: red;\"><span style=\"color: #000000;\">recibir\u00e1s un c\u00f3digo para dar seguimiento a tu caso.<\/span><o:p><\/o:p><\/span><\/p>\n[\/et_pb_blurb][et_pb_button button_url=\u00bbtel:50325553540&#8243; button_text=\u00bbLL\u00c1MANOS\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb custom_button=\u00bbon\u00bb button_text_size=\u00bb16px\u00bb button_text_color=\u00bb#006055&#8243; button_bg_color=\u00bb#F2D331&#8243; button_border_width=\u00bb10px\u00bb button_border_color=\u00bb#F2D331&#8243; button_border_radius=\u00bb100px\u00bb button_letter_spacing=\u00bb1px\u00bb button_font=\u00bb|on||on|\u00bb button_icon=\u00bb&#x45;||divi||400&#8243; button_on_hover=\u00bboff\u00bb custom_margin=\u00bb20px||28px|||\u00bb custom_padding=\u00bb||13px|||\u00bb animation_style=\u00bbzoom\u00bb 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button_letter_spacing__hover=\u00bb2px\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover=\u00bbnull\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover=\u00bbnull\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_bg_color__hover=\u00bbnull\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover=\u00bbnull\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover=\u00bbnull\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; module_id=\u00bbformularioreclamossec\u00bb _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb50%\u00bb width_tablet=\u00bb50%\u00bb width_phone=\u00bb80%\u00bb width_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]\n<h2>Formulario para Reclamos sobre Remesas<\/h2>\n[\/et_pb_text][et_pb_code _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0&#8243; global_module=\u00bb3287&#8243; saved_tabs=\u00bball\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243; admin_label=\u00bbC\u00f3digo\u00bb]<link rel=\"stylesheet\" href=\"https:\/\/cdn.jsdelivr.net\/npm\/bootstrap@5.2.2\/dist\/css\/bootstrap.min.css\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                <\/p>\n<form @submit.prevent=\"__store()\" action=\"https:\/\/apiquejasyreclamos.fedecaces.coop\/api\/create\" method=\"POST\" id=\"form\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"form-group\"><!-- [et_pb_line_break_holder] -->                        <label for=\"nombre\" class=\"form-label\">Nombre<\/label><!-- [et_pb_line_break_holder] -->                        <span class=\"text-danger\"><!-- [et_pb_line_break_holder] -->                            {{errores.nombre}}<!-- [et_pb_line_break_holder] -->                        <\/span><!-- [et_pb_line_break_holder] -->                        <input type=\"text\" class=\"form-control\" id=\"nombre\" name=\"nombre\"><!-- [et_pb_line_break_holder] -->                        <!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"form-group\"><!-- [et_pb_line_break_holder] -->                        <label for=\"email\" class=\"form-label\">Email<\/label><!-- [et_pb_line_break_holder] -->                        <span class=\"text-danger\"><!-- [et_pb_line_break_holder] -->                            {{errores.email}}<!-- [et_pb_line_break_holder] -->                        <\/span><!-- [et_pb_line_break_holder] -->                        <input type=\"email\" class=\"form-control\" id=\"email\" name=\"email\"><!-- [et_pb_line_break_holder] -->                        <!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"form-group\"><!-- [et_pb_line_break_holder] -->                        <label for=\"documento\" class=\"form-label\">Documento<\/label><!-- [et_pb_line_break_holder] -->                        <span class=\"text-danger\"><!-- [et_pb_line_break_holder] -->                            {{errores.documento}}<!-- [et_pb_line_break_holder] -->                        <\/span><!-- [et_pb_line_break_holder] -->                        <input type=\"text\" class=\"form-control\" id=\"documento\" name=\"documento\"><!-- [et_pb_line_break_holder] -->                        <!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"form-group\"><!-- [et_pb_line_break_holder] -->                        <label for=\"referencia\" class=\"form-label\">Numero de referencia<\/label><!-- [et_pb_line_break_holder] -->                        <span class=\"text-danger\"><!-- [et_pb_line_break_holder] -->                            {{errores.referencia}}<!-- [et_pb_line_break_holder] -->                        <\/span><!-- [et_pb_line_break_holder] -->                        <input type=\"text\" class=\"form-control\" id=\"referencia\" name=\"referencia\"><!-- [et_pb_line_break_holder] -->                        <!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"form-group\"><!-- [et_pb_line_break_holder] -->                        <label for=\"telefono\" class=\"form-label\">Telefono m\u00f3vil<\/label><!-- [et_pb_line_break_holder] -->                        <span class=\"text-danger\"><!-- [et_pb_line_break_holder] -->                            {{errores.telefono}}<!-- [et_pb_line_break_holder] -->                        <\/span><!-- [et_pb_line_break_holder] -->                        <input type=\"text\" class=\"form-control\" id=\"telefono\" name=\"telefono\"><!-- [et_pb_line_break_holder] -->                        <!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"form-group\"><!-- [et_pb_line_break_holder] -->                        <label for=\"fijo\" class=\"form-label\">Telefono Fijo<\/label><!-- [et_pb_line_break_holder] -->                        <span class=\"text-danger\"><!-- [et_pb_line_break_holder] -->                            {{errores.fijo}}<!-- [et_pb_line_break_holder] -->                        <\/span><!-- [et_pb_line_break_holder] -->                        <input type=\"text\" class=\"form-control\" id=\"fijo\" name=\"fijo\"><!-- [et_pb_line_break_holder] -->                        <!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"form-group\"><!-- [et_pb_line_break_holder] -->                        <label for=\"exampleInputPassword1\" class=\"form-label\">Contactarme por:<\/label><!-- [et_pb_line_break_holder] -->                        <span class=\"text-danger\"><!-- [et_pb_line_break_holder] -->                            {{errores.contactar}}<!-- [et_pb_line_break_holder] -->                        <\/span><!-- [et_pb_line_break_holder] -->                        <select name=\"contactar\" id=\"contactar\" class=\"form-control\"><!-- [et_pb_line_break_holder] --><option value=\"Correo\">Correo<\/option><!-- [et_pb_line_break_holder] --><option value=\"Llamada\">LLamada Telefonica<\/option><!-- [et_pb_line_break_holder] --><option value=\"Mensaje\">Mensaje<\/option><!-- [et_pb_line_break_holder] -->                        <\/select><!-- [et_pb_line_break_holder] -->                        <!-- [et_pb_line_break_holder] -->                      <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                      <\/p>\n<div class=\"form-group\"><!-- [et_pb_line_break_holder] -->                        <label for=\"\">Comentario<\/label><!-- [et_pb_line_break_holder] -->                        <span class=\"text-danger\"><!-- [et_pb_line_break_holder] -->                            {{errores.comentario}}<!-- [et_pb_line_break_holder] -->                        <\/span><!-- [et_pb_line_break_holder] -->                        <textarea name=\"comentario\" class=\"form-control\" id=\"comentario\"><\/textarea><!-- [et_pb_line_break_holder] -->                        <!-- [et_pb_line_break_holder] -->                      <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                      <\/p>\n<div class=\"form-group\"><!-- [et_pb_line_break_holder] -->                        <label for=\"\">Adjuntar archivo .pdf o imagen<\/label><!-- [et_pb_line_break_holder] -->                        <span class=\"text-danger\"><!-- [et_pb_line_break_holder] -->                            {{errores.file}}<!-- [et_pb_line_break_holder] -->                        <\/span><!-- [et_pb_line_break_holder] -->                        <input type=\"file\" name=\"file\" id=\"file\" class=\"form-control\"><!-- [et_pb_line_break_holder] -->                        <!-- [et_pb_line_break_holder] -->                      <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                      <!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->                      <!-- [et_pb_line_break_holder] --><\/p>\n<div id=\"third\"><pee><strong style=\"color:#FF0000;\">IMPORTANTE: <\/strong>Por favor haga click solamente una vez en el bot\u00f3n \u00abEnviar formulario\u00bb y espere una confirmaci\u00f3n de su caso creado o cualquier otro mensaje<\/pee><\/div>\n<p>                  <!-- [et_pb_line_break_holder] -->                  <!-- [et_pb_line_break_holder] -->                    <button type=\"submit\" class=\"btn btn-primary\" onclick=\"save(); this.disabled = true;\" >Enviar formulario<\/button>   <!-- [et_pb_line_break_holder] -->                    <!-- [et_pb_line_break_holder] -->                    <!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"alert alert-success d-flex align-items-left\" role=\"alert\" v-if=\"caso\"><!-- [et_pb_line_break_holder] -->                        <!-- <svg class=\"bi flex-shrink-0 me-2\" role=\"img\" aria-label=\"Success:\"><use xlink:href=\"#check-circle-fill\"\/><\/svg> --><!-- [et_pb_line_break_holder] -->                        <\/p>\n<div><!-- [et_pb_line_break_holder] -->                          Su caso ha sido creado satisfactoriamente<!-- [et_pb_line_break_holder] -->                          <\/p>\n<h3>{{caso}}<\/h3>\n<p><!-- [et_pb_line_break_holder] -->                        <\/div>\n<p><!-- [et_pb_line_break_holder] -->                      <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                    <!-- [et_pb_line_break_holder] -->                <\/form>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- <script src=\"https:\/\/code.jquery.com\/jquery-3.6.1.min.js\"><\/script> --><!-- [et_pb_line_break_holder] -->    <script src=\"https:\/\/cdn.jsdelivr.net\/npm\/bootstrap@5.2.2\/dist\/js\/bootstrap.bundle.min.js\"><\/script><!-- [et_pb_line_break_holder] -->    <script src=\"https:\/\/cdn.jsdelivr.net\/npm\/vue@2\"><\/script><!-- [et_pb_line_break_holder] -->    <script src=\"https:\/\/cdn.jsdelivr.net\/npm\/axios\/dist\/axios.min.js\"><\/script><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->    let ticketsApp = new Vue({<!-- [et_pb_line_break_holder] -->        el:\"#form\",<!-- [et_pb_line_break_holder] -->        data:{<!-- [et_pb_line_break_holder] -->            errores:{},<!-- [et_pb_line_break_holder] -->            caso:null<!-- [et_pb_line_break_holder] -->        },<!-- [et_pb_line_break_holder] -->        methods:{<!-- [et_pb_line_break_holder] -->            __store(){<!-- [et_pb_line_break_holder] -->                let formData = new FormData(document.getElementById('form'));<!-- [et_pb_line_break_holder] -->                axios.post(<!-- [et_pb_line_break_holder] -->                   \"https:\/\/apiquejasyreclamos.fedecaces.coop\/api\/create\",<!-- [et_pb_line_break_holder] -->                    formData,{<!-- [et_pb_line_break_holder] -->                            headers: {<!-- [et_pb_line_break_holder] -->                            \"Content-Type\": \"multipart\/form-data\",<!-- [et_pb_line_break_holder] -->                            },<!-- [et_pb_line_break_holder] -->                        }<!-- [et_pb_line_break_holder] -->                    )<!-- [et_pb_line_break_holder] -->                    .then(res =>{<!-- [et_pb_line_break_holder] -->                        if(res.data.status == 201){<!-- [et_pb_line_break_holder] -->                            this.caso = res.data.data.codigo;<!-- [et_pb_line_break_holder] -->                        }<!-- [et_pb_line_break_holder] -->                        else{<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                            alert(\"error No se pudo crear el caso\");<!-- [et_pb_line_break_holder] -->                        }<!-- [et_pb_line_break_holder] -->                        <!-- [et_pb_line_break_holder] -->                        <!-- [et_pb_line_break_holder] -->                    })<!-- [et_pb_line_break_holder] -->                    .catch(error=>{<!-- [et_pb_line_break_holder] -->                        this.errores = error.response.data.errors;<!-- [et_pb_line_break_holder] -->                    });<!-- [et_pb_line_break_holder] -->            },<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] -->    })<!-- [et_pb_line_break_holder] -->  <\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>ATENCI\u00d3N DE QUEJAS Y RECLAMOS DEL SERVICIO DE REMESAS FAMILIARESSER DUE\u00d1O ES LO TUYO, NUESTRO COMPROMISO ES AYUDARTE Estamos comprometidos en brindarte una soluci\u00f3n, en esta secci\u00f3n puedes realizar tu queja o reclamo, nuestro equipo est\u00e1 listo para solventar cualquier inconveniente.\u00a0 Horarios de atenci\u00f3n: Lunes a viernes de 8:00 a.m. a 5:00 p.m. y s\u00e1bados [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-3275","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.fedecaces.com\/site\/wp-json\/wp\/v2\/pages\/3275","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fedecaces.com\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fedecaces.com\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fedecaces.com\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fedecaces.com\/site\/wp-json\/wp\/v2\/comments?post=3275"}],"version-history":[{"count":23,"href":"https:\/\/www.fedecaces.com\/site\/wp-json\/wp\/v2\/pages\/3275\/revisions"}],"predecessor-version":[{"id":3971,"href":"https:\/\/www.fedecaces.com\/site\/wp-json\/wp\/v2\/pages\/3275\/revisions\/3971"}],"wp:attachment":[{"href":"https:\/\/www.fedecaces.com\/site\/wp-json\/wp\/v2\/media?parent=3275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}